We are operating on an "our doorstep or yours" policy of bringing food outside the store or using delivery. The store is closed to customer and visitor traffic. Pickup hours are between 11 and 5 pm Monday to Friday and noon - 5 on Saturday. For all customers, our current shopping protocol is as follows: "Our doorstep" PICK UP: Order and pay in advance (see below) and pick up on our doorstep, call when you get here or provide vehicle make/model and color. "Your doorstep" DELIVERY:Order and pay in advance for delivery. Orders under $75 there is a $5 delivery charge. Deliveries will be left outside your home at a predetermined time. When left on your step we will ring...
Essential Services Workers THANK YOU. Thank you to the people on the front lines of fighting COVID-19. We appreciate your dedication to the health and safety of our communities, as well as keeping essential supplies available for everyone. Like many businesses we are offering "to your doorstep" delivery of your order within HRM during this time, this is free for orders over $75, for all customers, and free for all customers who are working in essential services during this time. For essential services personnel orders, your dog will also receive a special treat from us with every order. We do have extra services we can add on (at no charge for essential services workers) to assist if a family member...
As Health Mutts is 100% dedicated to producing and selling animal food, which is considered a necessity, we will be at work our usual hours, making food and treats. However, like many other businesses, Health Mutts has significantly changed the way we interact with you and may continue to change. This is protect our staff as well as you. We are a small business with a small staff and at this time it is of utmost importance to keep staff safe, as well as you. For all customers, our current shopping protocol is as follows:1. Order in advance and pay by credit card or etransfer and call when you arrive / schedule a pickup and we can bring your food...
Be Prepared! We have had a few people concerned about COVID-19, possible quarantining, whether we are open and food for their pets.As it stands, Health Mutts is open regular hours. On the chance that our operations are impacted it will be posted here, on our instagram and on our website, and we will attempt to find a way to still feed your pets :DSince the majority of our business is processing raw meat, we already have an above average cleaning procedure that disinfects surfaces and dishes regularly, so surfaces are fully cleaned several times a day.If any of our staff feel they have been exposed to the virus or are experiencing illness they will be remaining home until it is safe...
If you're on social media, you've seen reports from the US Food and Drug Administration (FDA) about dogs being fed certain grain free foods appearing to have higher incidents of a heart condition called Dilated Cardiomyopathy (DCM). As a result of this most recent dog food scandal, we have seen several new customers who want to switch to raw because they’re feeding brands that were named in the report and are not comfortable with some of the products they’re being told to switch to. WE WELCOME new customers and encourage people to feed raw. We (and our dogs, and customer’s dogs) think it’s absolutely the best. But, we also want to clarify a few things. If you’re feeding a brand...
